Helping a local BEAUTY BOX maximise capacity, build viral visibility, and stay fully booked through organic and paid strategies.


272%

Online bookings

200,000

Followers grown over socials

50,000,000

Views across all videos

NAIL SERVICE SHOP ●

INFLUNENCER MARKETING ●

PAID ADVERTISEMENT ●

FUNNEL STRATEGY ●

CONTENT SRATETGY ●

NAIL SERVICE SHOP ● INFLUNENCER MARKETING ● PAID ADVERTISEMENT ● FUNNEL STRATEGY ● CONTENT SRATETGY ●

Beauty Box is a well-established nail salon based in Liverpool, operating since 2019. Prior to working with us, the salon already had a strong local reputation and consistent bookings through word of mouth and nearby foot traffic.

However, as the business expanded and added more nail technicians, a new challenge emerged. While demand existed, the salon struggled to keep all technicians fully booked at the same time, meaning capacity wasn’t being maximised consistently.

The objective was to increase visibility, fill quieter appointment slots, and create a system that allowed the salon to operate closer to full capacity, not just during peak periods.

The issue wasn’t demand, it was distribution. With more technicians available, Beauty Box needed a way to consistently bring in new customers while maintaining momentum during quieter periods. Relying solely on local awareness limited growth, and the salon needed a stronger online presence to match its offline reputation.

The challenge was to turn Beauty Box into a destination brand, not just a local salon people stumbled upon.

OBJECTIVE

BACKGROUND
Two certificates of recognition from the UK Hair and Beauty Awards 2023, one for Natasha Le as Nail Stylist of the Year and the other for Lash Technician of the Year. A woman with long blond hair, wearing a black jacket, is standing in front of a schedule and pointing at one of the certificates.

14,374,829

Traffic blended reach

Our approach focused on building strong organic visibility first, using social media as the primary growth lever. We identified TikTok as the key platform to showcase the salon’s work, personality, and results in a way that felt authentic and engaging rather than overly polished.

Alongside organic growth, we supported quieter periods with paid advertising, branding, and local influencer collaborations to ensure seats were filled consistently rather than relying on spikes in demand alone.

We worked closely with Beauty Box to develop a content strategy centred around nail transformations, behind-the-scenes moments, client reactions, and technician work. TikTok became the main driver of attention, allowing the salon to reach a much wider audience beyond its immediate area.

As momentum grew, Beauty Box went viral multiple times, rapidly increasing brand awareness. We complemented this organic growth with paid ads during quieter periods to fill remaining appointment slots, as well as collaborations with local influencers to reinforce trust and local relevance.

Content, branding, and paid activity worked together to support both visibility and bookings.

WHAT WE DID

SOLUTION
Close-up of hands with holiday-themed manicured nails featuring red, white, and silver colors, with decorations like cherries, stars, and swirling patterns.

52%

Increased on online bookings

Through consistent content and strategic amplification, Beauty Box built a following of over 200,000 people across social media, generating more than 10 million views across their videos. The salon experienced periods of being fully booked out, even with an increased number of nail technicians.

Paid ads and influencer activity helped smooth out quieter periods, allowing the business to operate closer to maximum capacity rather than fluctuating between busy and slow days.

Our collaboration with Beauty Box was hands-on and adaptive. As the salon grew, strategy evolved to support new technicians, changing demand, and seasonal shifts. The focus remained on simplicity, consistency, and results without overcomplicating the process.

HOW IT LOOKED

RESULTS
Collage of manicure videos showing nail painting, nail art, and manicures at a nail salon.

20+

Videos over 2M views

Collage of six different manicures featuring various nail art styles and designs, including colorful patterns, floral accents, and themed decorations.

Local businesses don’t need complex marketing to grow — they need visibility, consistency, and the right platforms. Beauty Box showed that combining viral organic content with targeted paid support can turn a local salon into a fully booked, high-demand brand.

THE REALITY

BTS

CONTENT DIRECTION

Screenshot of a TikTok user's profile page named Tasha, showing her profile picture, follower count, and a grid of videos related to nail art, an amusement park, and personal moments.

INFLUENCERS

Close-up shot of a person's hands with elaborate acrylic nail art, featuring metallic, swirl, and decorative embellishments including small pearls and rhinestones.
A woman with glasses on her head, closed eyes, and a nose ring, smiling and posing with her hands under her chin, wearing a gray sweatshirt. She is in a room with another person blurred in the background, sitting at a table.

SOCIAL GROWTH

PAIDS ADS